COVID-19 and the impact of community and technology

Context Consulting’s research brings to life new findings regarding the growing importance of community as well as the role that technology has to play in bringing people together during this uncertain time.

We conducted separate studies in March 2019 and September 2020, with a total 4000 UK consumers.

 
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3 opportunities to get more out of your Customer Experience Programme.

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8 steps for successful product customisation.